At Skinations, we are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit skinations.in or purchase our products.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to process your orders and improve your shopping experience:
a) Personal Information
- Name
- Phone number
- Email address
- Billing & shipping address
b) Payment Information
Handled securely by our payment partners (Razorpay, Paytm, etc.).
We DO NOT store your card numbers or banking details.
c) Order Information
- Products purchased
- Order date
- Order amount
- Delivery details
d) Technical Information
- IP address
- Browser type
- Device type
- Cookies (for improving website performance)
2. How We Use Your Information
We use the collected information for:
✔ Order processing & delivery
To pack, ship, and deliver your products safely.
✔ Communication
To send order updates, confirmations, and customer support responses.
✔ Payment Verification
To prevent fraud and ensure secure online payments.
✔ Website Improvement
To enhance user experience and improve our services.
✔ Legal Compliance
To comply with Indian e-commerce and GST guidelines.
3. How We Share Your Information
We do not sell or rent your personal information.
However, we may share your data with trusted partners ONLY for order processing:
a) Courier Partners (e.g., Shiprocket, Delhivery, BlueDart)
For delivering your order.
b) Payment Gateways (e.g., Razorpay, PayU, Paytm)
For secure payments.
c) Customer Support Tools
For responding to your queries.
All third-party services follow strict data protection standards.
4. Cookies
Our website uses cookies to:
- Improve loading speed
- Maintain your cart
- Offer a smoother browsing experience
You can disable cookies in your browser, but some features may not work properly.
5. Data Security
We take strong measures to protect your data:
- SSL encryption
- Secure hosting
- Limited access to personal data
- No storing of sensitive payment info
Despite this, no online system is 100% secure.
We take all practical steps to protect your information.
6. Your Rights
You may request:
- Access to your personal data
- Correction of incorrect details
- Deletion of your data (unless needed for legal reasons)
You can contact us anytime for these requests.
7. Children’s Privacy
Our website is not intended for users under the age of 13.
We do not knowingly collect data from children.
8. Policy Updates
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us:
Skinations Customer Support
Email: care@skinations.in
Phone: +918097132940
City: Udupi